TERMS & CONDITIONS

1. Introduction

These Terms & Conditions describe how users may access and use SpeedHive services. By registering or continuing to use the website, visitors accept these rules as part of the service relationship. The document aims to present clear, structured information to avoid confusion. Updates may be made periodically, and the effective date will indicate the most recent version.

2. Eligibility & Accounts

Access to services requires that users provide accurate personal and contact details. Account holders are responsible for ensuring that submitted information remains current. Misuse of account credentials, such as unauthorized sharing, is discouraged for security reasons. Identity verification may be requested where necessary to confirm eligibility for specific plans.

3. Service Activation & Availability

Services begin only after confirmation of order and any required installation. Activation timelines depend on technical feasibility, coverage, and scheduling availability. We provide realistic information about expected steps without absolute guarantees of timing. Customers are informed of conditions or limitations before confirming an order.

4. Acceptable Use

Services must be used responsibly and in compliance with applicable laws. Activities that may disrupt the network, interfere with other users, or compromise security are not permitted. Network management measures may be applied to maintain stable performance for all. If unusual activity is detected, the account holder may be contacted for clarification.

5. Service Limitations

Performance depends on multiple factors including device compatibility, coverage quality, and network load. 5G-ready service is available only in supported areas with suitable devices. Installation of home packages may vary by property layout and equipment access. These limitations are described in neutral terms so customers can make informed choices.

6. Billing & Payments

Prices and billing cycles are displayed clearly before any registration or confirmation. Charges may include setup fees, monthly subscriptions, or optional add-ons. Invoices or receipts will reflect the agreed services and payment method. Customers are advised to review all details prior to proceeding with payment.

7. Changes & Updates

Plans and features may be adjusted to reflect market conditions or technical updates. When changes occur, customers will be informed through the website or direct communication. Alternatives may be suggested if a selected plan is no longer available. Continued use after updates indicates acknowledgment of the revised terms.

8. Contact & Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. For any questions or clarifications, customers may reach out using the contact information provided. Communication is handled in a neutral and transparent manner. This ensures users have consistent access to reliable information.

Contact Information:
Address: Alain Town Center - near Clock Tower - Abu Dhabi - United Arab Emirates
Phone: +971551559309
Email: [email protected] This website represents a mobile telecom provider in the UAE and explains mobile & internet plans in the UAE in a clear, neutral format with notes about fast speed mobile telecom uae conditions without guarantees.