PRIVACY POLICY

1. Introduction

This Privacy Policy explains how SpeedHive processes personal data of customers and visitors. It outlines what information is collected, how it is used, and how it is safeguarded. The policy applies to all interactions with our website, services, and support channels. Our approach is guided by transparency, clarity, and respect for user privacy.

2. Information We Collect

We may collect personal details such as name, phone number, email address, and service preferences when you register or contact us. Technical information like device type, IP address, and usage statistics may also be gathered for operational and security purposes. Data collected is limited to what is necessary for providing services and improving user experience. Sensitive data is not collected unless essential for a specific and lawful purpose.

3. How We Use Data

Personal data is used to provide requested services, process registrations, and deliver customer support. Information also helps us improve website navigation, analyze performance, and develop new features responsibly. Communication with users is conducted in a clear, professional manner, limited to relevant service information. We do not use personal data for unrelated or misleading purposes.

4. Legal Basis for Processing

We process data on several grounds, including the performance of a service agreement and legitimate business interests. Legal obligations may require certain records, such as billing and tax documentation. Where consent is the legal basis, users can withdraw it through available settings or by contacting us. All processing is limited to the original purpose for which the data was collected.

5. Data Sharing & Transfers

Information may be shared with trusted service providers who support operations such as installation, billing, or technical support. Any third-party partner must handle data securely and only for defined tasks. If data is transferred outside the UAE, safeguards consistent with GDPR standards are applied. No personal data is sold or shared for unrelated commercial purposes.

6. Data Retention & Security

We retain personal data only for as long as necessary to meet service, legal, or operational needs. Once retention periods expire, data is securely deleted or anonymized. Security measures, such as encryption and access restrictions, help reduce risks of unauthorized access. Users are also encouraged to protect their own devices and use strong passwords.

7. User Rights & Controls

Individuals may request access to their personal data, ask for corrections, or request deletion when appropriate. Options also include restricting certain processing activities or requesting portability of data provided. We handle such requests within a reasonable timeframe and confirm outcomes clearly. Marketing or cookie preferences can be updated at any time using the available tools.

8. Updates & Contact

This Privacy Policy may be updated to reflect service improvements or legal requirements. The effective date will be adjusted to show the most recent version. Visitors are encouraged to review this page periodically to stay informed about changes. For any questions regarding this policy, please contact us using the details below.

Contact Information:
Address: Alain Town Center - near Clock Tower - Abu Dhabi - United Arab Emirates
Phone: +971551559309
Email: [email protected] This website represents a mobile telecom provider in the UAE and explains mobile & internet plans in the UAE in a clear, neutral format with notes about fast speed mobile telecom uae conditions without guarantees.